Test websites from home as a UserTesting website user.
In this UserTesting review, I share my experience as a website tester, how to get started, and what to expect.
UserTesting is not a scam. It is a legitimate opportunity to earn extra money online.
What We Do
We help companies eliminate bad user experiences.
Bad experiences on websites and apps, and in the real world, aren’t just frustrating for customers, they’re costing companies millions of dollars a year. At UserTesting, we make it easy for you to get on-demand feedback from your target market—wherever they are—so you can protect your brand, boost conversions, and provide amazing experiences.
UserTesting is a service used by designers, product managers, marketers, agencies, and mobile game developers.
UserTesting is used by over 34,000 companies, including all of the top 10 web properties
About UserTesting for testers
Testers help companies improve websites and apps by acting as real-time users.
UserTesting provides the test scenario to set expectations for the user. Each test provides a script to follow and questions to answer.
It is important to note UserTesting is good for earning extra money. The site is not meant to be a part-time job. The number of tests you will qualify for depends on your demographics, experience, etc.
Currently, I am registered with UserTesting. There are many sites that pay website testers. As time permits, I will sign up with others and publish my reviews.
I like UserTesting.com. The site is professional and they pay as they say they will.
How to get started with UserTesting
What do I need to get started?
A PC or Mac, an internet connection, and a microphone. You’ll need an iPhone, iPad, Android phone or Android tablet If you’d like to take Mobile tests
Ability to download our testing software
You must be at least 18 years old
Ability to speak your thoughts aloud in English
UserTesting accepts applications from users worldwide.
You must have a PayPal account and live in a country that can receive PayPal money transfers.
The sign-up process
- Visit UserTesting.com to sign up and share your demographic information. The questions are basic such as, where you live, your age, range of income, devices you own, etc.
- Confirm your registration via the email they send to you for verification.
- Download the free software. It is the software used to record your voice and screen while you are performing tests.
- Use headphones to avoid recording extraneous noises. Find privacy to focus and avoid disturbances.
- Read the instructions and submit a sample test.
The approval process claims to be about a week, but I received approval within 24 hours.
Expect to earn $10 per test on the computer/laptop. They may pay more for tests using mobile devices. Also, there higher paying jobs and projects you can sign up for as you qualify.
Tests take 10 to 20 minutes to perform.
Payments are weekly to your PayPal account. PayPal is their only method of payment.
Tips for a successful UserTesting test
Read the instructions. They are specific. Be sure you understand what they are asking you to do and not to do.
Practice before the test. We are not used to describing aloud what we are doing online while performing tasks.
I looked to YouTube and practiced along with videos there. For example:
If you make a mistake on the test and want to redo it, do not submit it. Instead, close the tab and start again. The test should be the same.
What to expect once approved as a tester
Keep the UserTesting Dashboard open and check for available tests. You will hear a bell when new tests are posted if you keep the dashboard open.
Do not rely on emails from them. They may send an email notification on occasion but they do not email most of them.
Only accept tests you are qualified to perform. Performing tests you are not qualified to do will result in non-payment and poor ratings.
It takes time to build a relationship with UserTesting. As you become experienced and reliable, more tests will become available.
Gain experience with UserTesting, then register with other sites to grow your extra income. Most active and successful testers work for multiple companies.
I found this review on sitejabber.com:
“Amazing and easy!”11/11/17
Almost all of the reviews that I have read here are negative. The majority of people writing them are obviously not educated on what UserTesting is for.
UserTesting is for extra cash and not meant to be a part-time job.
They never claim to be an alternative to a job nor do they say they will send tests at a specific time to specific people. The amount of tests you receive depends largely on your demographics and your diligence to check for them.
With that said I will go on with my review:
I have been usertesting for over a year now. The first few months, I was not very impressed just like the rest of the people reviewing. I didn’t get many tests and didn’t qualify for many.
However in the past 4 months UserTesting has been amazing for extra income. Last month I made $300 USD just by testing websites.
I will say, though, that I am signed up with multiple usability testing websites; not just UserTesting. I probably made around half of that with UserTesting though and the other half with another company.
I think they are incredibly generous to offer a $10 payout for 10 minutes of your time. So what if you have to wait a while, just leave the site on in the background and take it when you get one.
I love this website! UserTesting and the other one I use are the best usability testing sites I have ever used.
My final thoughts about UserTesting
I enjoy being a tester for UserTesting. I do have to admit I get nervous, but the important thing is to carefully read the instructions.
Follow the instructions and remember to speak your thoughts.
When you visit UserTesting.com, be sure to read through the website. Learn about their services and customer expectations. This will help you be a better tester.
My conclusion is UserTesting is a great website to earn extra money. It is easy to sign up and become a tester.
Remember to keep the dashboard open. Do not wait for emails.
Once you have gained experience, sign up with other testing sites to earn more money.
As a website owner, I have found it interesting and educational to explore websites as a tester.
Note: UserTesting does not have an affiliate program.
Finally, UserTesting does not want you to critique their customer’s websites. Offering design suggestions is a no-no.
UserTesting testers follow the scenarios provided and answer questions as asked. That’s it.
If you want to explore how to make money online further, try Wealthy Affiliate. It is free to join. No CC required for membership.
Do you have experience as a website tester? What do you recommend?
Thank you for reading UserTesting Review – Earn Extra Money Testing Websites!